Terms and Conditions
Bliss Catering Website
Bliss Catering (“we, “us”, “our”) has established these Terms and Conditions for each customer (“you”, “your”). Please read the following Terms and Conditions carefully before placing an order from www.blisscatering.com.sg (hereinafter to as the “Website”), or through Bliss Catering sales hotline at 62803389 (hereinafter to as the “Hotline”). You should understand that by placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to the Terms and Conditions below, do not access this Website or any pages thereof.
1. Delivery Hours: 9.30am to 7pm.
2. Hotline Hours: 9.30am to 7pm.
3. A $30 surcharge applies for delivery before 9.30am.
4. Delivery duration is estimated to be 30 to 60 minutes before or after the stipulated timing upon successful order and payment confirmation
5. A minimum order of $90 applies for all delivery orders (minimum order amount maybe adjusted for Festive period).
6. No minimum order applies for all self-collection orders.
7. For orders placed via Hotline or Website, the delivery charge applies to each order delivered to a single location.
8. Delivery charge of $35 per trip is applicable for mini buffet and mini party set orders.
9. Delivery charge of $120 per return trip is applicable for regular buffet orders.
10. A $8 surcharge applies for delivery to selected areas, with the following first two-digit postal code: Robinson – 01, 04, 05, 06, 07, 08; Marina Square – 03, 17; Orchard – 22, 23; Bras Basah – 18, 19; Alps Ave – 49.
11.There will be a $8 Festive surcharge added to all delivery orders during this time.
12. A $30 surcharge will be applied to deliveries to locations without direct lift access, Sentosa, and Jurong Island.
13. No cancellation of orders allowed. Any request to change date of delivery would be subjected to $30 admin fee with at least 3 days in advance notice.
14. Price and information are effective immediately and subject to change without prior notification.
15. We reserve the right to change the dish to another of equivalent value without prior notice due to seasonality.
16. We reserve the right to withdraw or amend any promotional item(s) from the menu where it deemed fit.
17. To ensure the safety of our drivers, delivery may be affected and delayed due to bad weather, traffic conditions or other unforeseen circumstances.
18. Customers are responsible for checking the order and delivery details provided in the order confirmation. Bliss Catering will not be liable for any charges made due to customers' oversight.
19. All items/ dishes and Terms & Conditions are subject to change without prior notice.
20. Please note that the food visuals shown are for illustrative purposes only. The actual appearance of the food may vary.